Bestcare offers a limited warranty on all patient lifts to be free of defects in workmanship and product performance for a period of three (3) years. This warranty is extended only to the original purchaser/user and is not transferable.

Bestcare warrants the following components for the time period specified:

Lift Frames and Spreader Bar: 3 years

Actuator: 2 years

Parts including casters, control box, PCB, pendant, charger: 2 years

Batteries: 1 year

Hydraulic Pump: 1 year

Warranty claims will be denied should evidence of the following be determined:

Misuse of product, modification of product or failure to maintain as per the owner's manual

Serial number removed or defaced

Normal wear and tear

This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order. Once production of your item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.