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"October 2016 I would like to take this opportunity to acknowledge an example of "excellent" customer service from your representative Mr. Greg Morris. Selecting a wheelchair to most would seem like a basic task - but indeed, it is not. I have a parent who is wheelchair bound and height, seat size, style of materials and such become important details. Your employee not only spent quality time with me but exhibited the most important quality in customer service.... kindness. It was clear to me from the beginning that it was important to Mr. Morris we selected the correct chair to meet my need. It's rare these days to feel like your business matters. The Internet makes it simple to order just about anything on-line but it's missing one crucial element, human interaction. As a small business owner of nearly 30 years I recognize outstanding service in your employee Mr. Greg Morris. I am grateful that Greg was on the other end of my call as I truly felt I was talking with a friend."

-Susan M.

Invacare Scooters

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