Merits Health Products Co., Ltd. warrants the Merits Knee Walker to be free from defective workmanship and materials for a period of 2 years from the date of purchase. Check with your dealer for more details. This warranty is limited to the original purchaser of the Knee Walker. Any defective part or assembly will be repaired or replaced, at the sole discretion and determination of Merits Health Products Co., Ltd., if the unit has been properly operated during the warranty period. Shipping charges, if any, shall be paid by the purchaser.



Note: There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to the duration of the express limited warranty and to the extent permitted by law and all implied warranties are excluded. This warranty does not cover providing a loaner Knee Walker, compensating for costs incurred for Knee Walker rental, or labor costs incurred in repairing or replacing defective part(s).

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.